Last updated: 22-08-2025

MulderCreations values the protection of your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we handle it. We comply with the General Data Protection Regulation (GDPR).

​

1. Data Controller

MulderCreations
[Company Address – to be filled in]
Email: info@muldercreations.com

MulderCreations is the data controller responsible for processing your personal data.

​

2. What data do we collect?

Depending on your interaction with us, we may process the following data:

• When you contact us: first name, last name, email address, and your message/question.

• When you make a purchase: first name, last name, email address, billing and shipping address, payment details, and (if applicable) the recipient’s delivery address.

• Through cookies: IP address, browser type, and website usage data (see Cookie Statement).

• ​

3. Why do we process your data?

We use your data for the following purposes:

• To respond to inquiries and provide information.

• To process orders, payments, and deliveries.

• To improve our website and services (through analytics).

• To provide marketing communications or personalized advertising (only with your consent).
   

4. Sharing your data

We only share data when necessary for our services:

• Payment providers/banks: to process transactions.

• Production and shipping companies: to manufacture and deliver products.

• Website provider (Wix) and potential analytics/marketing partners (e.g., Google Analytics, Facebook Pixel).

We sign data processing agreements with these third parties to ensure your information is protected.

​

5. Data retention

• Order and payment data: kept for 7 years (required by Dutch tax law).

• Contact inquiries: kept for a maximum of 3 years after the last interaction.

• Cookies: see Cookie Statement.
   

6. Your rights

Under the GDPR you have the right to:

• Access your personal data.

• Correct or update inaccurate data.

• Request deletion of your data (“right to be forgotten”), unless we are legally required to retain it.

• Restrict the processing of your data.

• Receive a copy of your data in a structured format (data portability).

• Object to data processing, including the use of cookies for marketing purposes.

You can submit a request by emailing info@muldercreations.com. We will respond within one month.
 

7. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

​

8. Changes

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.